A Our premium ceramic and quartz dielectric tubes are designed for 10,000-15,000 hours of operation—equivalent to 1-2 years of continuous use. Replacement is straightforward and inexpensive compared to buying a new unit. We stock genuine replacement parts for all models.

A Our after-sales service team works from Monday to Friday, 9:00 AM to 6:00 PM. We provide a 24-hour emergency technical support hotline to handle sudden equipment failures.

A We offer a standard 12-month warranty on all ozone generators, with extended warranties available for core components. As the manufacturer, we provide direct technical support via email, WhatsApp, and video calls. We maintain an extensive spare parts inventory and offer repair services at our factory. Installation guides, troubleshooting manuals, and video tutorials are also available.